Why can I only add one ebook copy of each title to my cart?
During price promotions, you are limited to one copy of each title at the sale price. A limit of one copy per order is also set up to protect you from accidentally adding more than one without realizing.
When I go to check out, it says my cart is empty. What’s wrong?
Make sure the site is secure (eg. you’ve arrived at my store by entering https. Http (without the s) is an unsecure network and the cart will not work.
I’m having problems with downloading my books?
You will receive an email from Bookfunnel with your download information. Included in that email is contact information should you have any issues and they will assist you. If you do not receive an email within twenty (20) minutes, contact me at email@example.com. Note: there are instances when you pay through your PayPal that the email has been sent to your PayPal email address so check that one if it is different from the address you usually use.
What is this Bookfunnel app?
Bookfunnel is an ebook delivery service. I’ve used the Bookfunnel app myself many times and you can either read directly on the app, or follow the instructions to add your books to your kindle or ereader. Regardless, the books you purchase are yours to read as you wish.
Do I have to buy direct?
Buying direct from me is only an option. I’m happy no matter where you choose to read me and just that you want to read me in the first place makes me happy. All options have their pros and cons. If you buy online, through your favourite retailer, then it gives my books a boost in their algorithms and I get shown to new readers searching for similar titles on those sites. If you buy direct through me, I keep 100% of the proceeds.
Do you sell anything else direct?
Currently I am selling signed paperbacks and I have one shirt I made with a quote from Wild Saint, the third book in the Vicious Empire series. I will most likely add more.
Signed paperbacks: https://lunakayne.com/product-category/books/signed-paperbacks-format/
Custom shirt: https://lunakayne.com/product-category/merch/clothing/
I want to return an ebook I bought direct.
Returns are only offered if the book was not downloaded. All downloads are recorded as soon as the file is open. If you wish to return an unopened file, send an email to firstname.lastname@example.org with as much information as you can provide (name of ebook, the email it was sent to, date of purchase, etc). The unopened file will be removed from your downloads BEFORE a return is processed.